2026 Trends: IBM Highlights Agentic AI, Data Policies, and Quantum Computing

According to a recent report from the IBM Institute for Business Value, enterprise leaders are facing a mix of volatility and optimism as they approach 2026, driven largely by advancements in AI and quantum computing. Surveying more than 1,000 C-suite executives and 8,500 employees, the study reveals that while about one-third of executives exhibit optimism regarding the global economy, a greater majority—over 80%—express confidence about their organizations’ performance in the upcoming year.
The findings highlight a significant drive towards rapid decision-making and a willingness to restructure operational models. Employees show a positive attitude towards the integration of AI into their work, while customers increasingly expect transparency in how their data is utilized.
Key Trends Identified:
Agentic AI as a Strategic Asset:Agentic AI is anticipated to be one of the key tools for leaders in the coming year. Executives stress the importance of having an appropriate data architecture that enables real-time insights and access to core systems including ERP, CRM, and supply chain platforms. The shift to using AI agents for operational roles necessitates critical decision-making about which tasks can be delegated versus those requiring human oversight.
Increased Demand for Employee Training:Many employees feel capable of adapting to technological changes in their roles, with double the number stating they would embrace enhanced AI use rather than resist it. Executives foresee a significant requirement for upskilling their workforce as AI automation becomes more prevalent, predicting that at least half of employees may require retraining by the end of 2026.
Consumer Accountability on Data Policies:Executives emphasize that building consumer trust through responsible AI usage is crucial for successful product and service launches. Customers seek clarity around data usage and prefer straightforward options for opting in or out of data sharing, pushing transparency to the forefront of product features.
Sovereignty in AI and Cloud:AI sovereignty, defined as an organization’s capacity to govern its AI systems and data, has become essential for resilience planning. Leaders are reevaluating their strategies regarding where their AI models operate and where data is stored, driven by concerns over data residency and jurisdiction.
Preparation for Quantum Advantage:The report indicates that quantum computing is moving towards practical experimentation, particularly within targeted sectors like optimization and materials science. Executives are encouraged to identify significant use cases for quantum technology early on and collaborate within ecosystems to foster innovation.
In essence, the report illustrates that as organizations navigate the evolving technological landscape, an emphasis on transparency, employee empowerment, and strategic innovation will be vital for success in the following years.
For more insights on this topic, you may find useful information in IBM’s report on quantum readiness.
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