AI investments by insurers are shifting their focus from mere operational efficiency to generating tangible business value. Findings from the 2026 Evident AI Index indicate that insurers are now embedding AI technologies directly into workflows that impact underwriting and capital allocation. Christian Preece, Insurance Director at Evident, explains, "For years, insurers have competed on AI […]
Aviva has recently exposed an alarming £230 million in fraudulent insurance claims, prompting the company to adopt cutting-edge AI tools to combat this escalating threat. The landscape of fraud is evolving; now, the same technological advancements used to guard against deception are being utilized by criminals to perpetrate it. Traditionally, the insurance sector has encountered […]
Mid-January marked an important announcement from Travelers, an insurance company, revealing plans to equip 10,000 engineers and data scientists with AI assistants. A few days later, the company’s leadership emphasized that their competitive advantage rests more on expertise than on AI alone, asserting that this was crucial for sustained profit growth. CEO Alan Schnitzer shared […]
New research from Accenture reveals that insurance executives are planning to increase their investment in artificial intelligence (AI) in 2026, despite facing a significant skills gap within insurance organizations. The report, based on a survey of 3,650 C-suite leaders across 20 industries and 20 countries, shows that 90% of the 218 insurance executives surveyed intend […]
Despite its traditionally cautious nature, the insurance industry is experiencing a radical transformation driven by artificial intelligence (AI). AI’s influence spans various aspects, from complex risk assessments to customer communication. However, while nearly 80% of insurers are beginning to explore AI, many report it has yet to significantly impact their revenue. The essential realization is […]