Visa has integrated its payment infrastructure with ChatGPT, enabling AI agents to assist with retail purchases and execute financial transactions autonomously. This integration is a significant shift, allowing users to bypass the traditional stages of the retail funnel as AI agents can now process prompts, evaluate merchant catalogs, and complete purchases using Visa’s systems across […]
Meta has introduced the Business Agent, a tool designed to automate conversational commerce workflows within its messaging applications. This innovative software enables global retail brands to carry out transactions and manage support tickets without the need for human intervention, effectively embedding agentic AI at the heart of social commerce. The Business Agent is integrated within […]
RingCentral has enhanced its AI Receptionist product, known as AIR, by integrating with Shopify, Calendly, and WhatsApp, expanding its capabilities beyond just answering calls. The software can now process order inquiries via Shopify, arrange appointments through Calendly, and manage incoming messages from WhatsApp. It will also be incorporated into shared SMS inboxes and call queues […]