AI technology in the APAC retail sector is evolving, moving from mere analytics and pilot programs into full-scale workflows and daily operations. This shift is driven by factors such as dense urban populations, high employee turnover, and the need for rapid service in competitive quick-commerce markets. According to a survey by GlobalData conducted in Q4 […]
Enhancing User Experience: How Retailers are Integrating Conversational AI and Analytics
After years of exploring artificial intelligence, retailers are now focusing on integrating consumer insights into daily business operations. First Insight, a US-based analytics company that specializes in predictive consumer feedback, states that the future of retail AI should emphasize dialogue over traditional reporting. Recently, First Insight launched its new AI tool, Ellis, following a three-month […]
Empowering Enterprise Commerce: How Shopify is Integrating Agentic AI Solutions
Shopify is revolutionizing enterprise commerce with its latest initiative focusing on agentic AI, aimed at automating operations and expanding sales channels. In its Winter ’26 Edition, termed "Renaissance," Shopify moves beyond typical AI applications like customer support chatbots and basic content generation, introducing a model for agentic commerce. This model empowers AI systems to actively […]
L’Oréal Innovates: Integrating AI into Everyday Digital Advertising Production
L’Oréal is integrating AI into its digital advertising workflow to meet the increasing demand for content production while maintaining quality and brand consistency. In a landscape where rapid content creation is essential, the beauty giant is leveraging AI tools to streamline processes involved in producing visual content, such as videos and images. This approach aims […]
Generative AI in Retail: Balancing Innovation with Security Risks
The retail sector has rapidly adopted generative AI technologies, with a striking increase from 73% to 95% of organizations utilizing these applications in just one year, according to cybersecurity firm Netskope. However, this boom in AI usage comes at a significant cost—heightened security risks. The report mentions that while retailers embrace generative AI, they simultaneously […]
Anthropic’s AI Experiment: Running a Real Business with Surprising Outcomes
Anthropic recently conducted an unconventional experiment where its AI model, named Claudius, was tasked with running a small business for an extended period. The goal was to evaluate the AI’s capability to handle various business operations, including managing inventory, pricing, and customer interactions, all in an effort to generate a profit. The project, a collaboration […]






